Weir & Carmichael Ltd, 100-130 St John’s Rd, Bootle, Liverpool L20 8BH Tel: 0151 934 1260 email: email@example.com
- Data we collect
- How we use your data
- Retention and disposal of data
- External links and file sharing
- Social Media
- Data Subject Rights
- Contact information
Weir & Carmichael Ltd is committed to ensuring that your privacy is protected and the secure management of personal data we store in relation to customer information when using this website. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement. We will never pass your data to third parties unless there is a legal requirement to do so.
2. What we collect
We may collect the following information:
- Company name.
- Your name.
- Contact information including email address, company address & postcode.
- Type of business and product interest.
- Other information relevant to enquiries, orders, customer surveys and/or offers.
- Card payment details.
- Supplier & service provider details connected to our business.
3. What we do with the information we gather
To conform to GDPR requirements, all data we collect from you must have a valid purpose for being collected and stored. We may need to use your data for one of the following reasons:
- Internal record keeping.
- To manage enquiries, accounts & orders.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- To contact you only when necessary.
4. Retention and destruction of data
By law we have to keep records for 6 years from the end of the last company financial year they relate to. In line with Article 5 (e) of the GDPR we will not keep personal data for any longer than is necessary for the purposes for which it is being processed. After this period records are disposed of securely:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online both in physical and electronic format.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
7. Links to other websites & file sharing
Our website may contain links to other websites of interest. However, once you have used these links and leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
8. Social media usage
We endeavour to ensure that staff and our business conduct themselves accordingly online. Should users visit any of our official profiles on social media sites, they are advised to verify the authenticity of such sites before engaging with them and in particular before sharing any personal data. We never ask for passwords or personal details on these sites. Sometimes our website may feature buttons linking to social media platforms. You should use these at your own discretion and in the knowledge that doing so may publish content to your social media profile or page.
9. Data subject rights
Under GDPR, Data Subjects have certain rights accorded to them. This includes being able to request a copy of the personal information held by us in hard copy or electronic format. This is known as a Subject Access Request. Data Subjects are entitled to ask for a restriction on the processing of their personal data and where applicable, a right to be forgotten. Requests can be made by email to us at firstname.lastname@example.org and we will respond to your request within 1 week.
You also have a right to request that you are removed from any direct marketing campaigns. If you wish to do this please contact us via email@example.com and we will remove you from our mailing list within 1 week.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We keep this privacy statement under regular review and will include any updates on our website. Hard copies of the statement are available on request from our office via the address shown at the top of this privacy statement. This statement was last updated on 24th April 2019.
11. Contact information, advice and complaints
Our Data Protection Officer is Julia Pemberton and can be contacted at the address shown at the top of this privacy statement. We will respond swiftly to all complaints relating to the handling of personal information. Should you not be satisfied with our response you have the right to lodge a complaint with the Information Commissioners Office: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.
Tel: 0303 123 1113 (charged at local rate) OR 01625 545745
Website : https://ico.org.uk/concerns